Viviana is a human resources professional with progressive hands on experience in diverse organizations. Resourceful, organized team player able to manage diverse projects simultaneously and with excellent communication skills. Effective at building relationships with employees and managers at all levels within an organization to support the business strategy and promote optimal performance. For more than 15 years, she has worked in different industries including insurance, banking, automotive, pharma and customer service – giving her different perspectives of work environments and their challenges. Her background in training and development strengthens her skills to help clients identify any gaps in their initiatives of employee development strategies. 

Viviana holds a bachelor’s degree in Business Administration in Human Resources Management from the University of Puerto Rico. Not only does Viviana hold a professional certificate from the Academy of Healthcare Management, she is also an active member of SHRM, Puerto Rico Chapter and is fully bilingual (English/Spanish).